interactive intelligence address


search Toggle navigation. How many employees are working at Interactive Intelligence? Enterprise Interactive Intelligence also offers scalable server virtualization architecture that provides dedicated servers for increased reliability, security and control. Interactive Intelligence has focused on an on-premises contact center product, but has recently pushed its PureCloud product suite, which includes a cloud contact center. Genesys acquired Interactive Intelligence in December 2016. How can we help? Complete the form and we'll be in touch right away. Engage Interactive Intelligence releases enhanced multisite call routing software. About Interactive Intelligence India Private Limited's Corporate Identification Number is (CIN) U72300MH2012FTC232187 and its registration number is 232187.Its Email address is ajit.shah@mazars.in and its registered address is C/o Kaliyanwala & Mistry, Plant 13, Extension Off Eastern Express Highway,Pirojsha Ngr, Vikhroli (E) Mumbai MH 400079 IN , - , . Genesys acquired Interactive Intelligence in December 2016. Correspondence address. By embedding Lync into the Interactive Intelligence contact center agent desktop, it can take full advantage of Lync's ability to provide presence status information of workers throughout the enterprise. Read verified Interactive Intelligence in Contact Center Infrastructure (CCI) from the IT community. Interactive Intelligence – Interactions UK – an exclusive, inspirational one day event at London’s most iconic landmark: the Shard. Scholarship Program API With a host of experts in the field of customer experience and engagement we bring you a full agenda with food for thought, insights and best practice examples. As the leading cloud contact center provider, we are creating tomorrow’s contact center today with innovative call center technology and a commitment to outstanding service. Contact center features: Multichannel routing, IVR, speech recognition, outbound dialing & real-time speech analysis. To learn more about the cookies we use, see our. The vendor also offers UC technology and niche products within the contact center space. In 1995, Brown became the President and chief executive officer of the company. [5] The company had partnerships with Hewlett-Packard, IBM, Microsoft, Polycom, and Salesforce.com. Enter your corporate address and we'll get you set up. Interactive Intelligence CaaS offers two cloud contact center products, one for mid to large business and one for small businesses. 6. inContact. Run your contact center with software that makes great customer experience easy. This platform could be delivered as either a premises or hosted cloud computing offering. [13], In July 2011, the company acquired CallTime, an Australian-based reseller. Messaging. The company's core product offering was the Interaction Center Platform, which centralized multi-channel business interactions and business processes. Interactive Intelligence upgrades intelligent multisite routing software. Craft a custom call center with apps and integrations. Privacy | With the Customer Interaction Center from Interactive Intelligence, you deliver an exceptional experience to every customer you serve. © 2020 All Rights Reserved. I recently attended the Interactive Intelligence Interactions 2016 conference and came away with four key insights regarding the company’s plans and progress in providing contact centers in the cloud. Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation. How can we help? In December 2016, the company was acquired by Genesys for $1.4 billion and its products were integrated into the PureCloud, PureConnect and PureEngage customer engagement platforms.[2][3][4]. [3] PureEngage is an omnichannel customer engagement for large organizations.[4]. Integrations and apps. Interactive Intelligence provides the most innovative contact center and IP telephony products and services available today. Customer Testimonials [11][12], In March 2011, the company acquired Agori Communications, a German-based reseller of its multichannel contact center solutions. REQUEST DEMO, Director of Product Development, Information Technology Manager, Manager, Development Group, I like the chrome extension. 2001 Junipero Serra Blvd Daly City, CA 94014 USA Call: +1 888.GENESYS By continuing to browse or closing this banner, you indicate your agreement. Secretary +31 (0) 15 2784145; A.M.Hoogmoed@tudelft.nl; Office: W6.720 Van Mourik Broekmanweg 6, [22], In 2010, the company formed Interactive Intelligence Foundation, a nonprofit organization focused on assisting at-risk students. SLI Technologies Inc. What is Interactive Intelligence's official website? [23] It hosted an annual gala and silent auction as part of its fundraising activities. We deliver Cloud Managed Services, Data Centre, Business Continuity and Hardware Maintenance for organisations of all sizes. Artificial Intelligence. search Toggle navigation. Correspondence address. Contact Us. Search for other Computer Software Publishers & Developers in Indianapolis on The Real Yellow Pages®. SAN FRANCISCO, Dec. 2, 2016 /PRNewswire/ — Genesys® (www.genesys.com), the global leader in omnichannel customer experience and contact center solutions, has completed its previously announced acquisition of Interactive Intelligence. [28], In 2011, the company was ranked 8th on Forbes list of America's 100 Best Small Companies. Choose business IT software and services with confidence. [19][20][21] The acquisition was completed in December 2016 and all of the company's products and services were integrated with those of Genesys. Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation. Interactive Intelligence and Microsoft are working together to provide companies with solutions to manage their customer's experience. Interactive Intelligence Advances Cloud-Based Contact Center These include the short-term success of PureCloud, the company’s financial performance, the importance of customer support and dealing with change. Genesys. Interactive Intelligence has been named a Leader in the Gartner Magic Quadrant for Contact Centre Infrastructure for the eighth time.… - Case Study , - Cloud , - Industry News 14 September 2016 PropertyGuys Deploy Interactive Intelligence Cloud Solution 2001 Junipero Serra Blvd Daly City, CA 94014 USA Call: +1 888.GENESYS Power your contact center with Genesys AI for personalized experiences at scale. Unrivaled clarity. Since it is a novel way of combining existing concepts, now is the best time to get involved in the movement! Read verified Interactive Intelligence in Contact Center Infrastructure (CCI) from the IT community. PureCloud is a contact center as a service (CCaaS) cloud platform that manages customer communication with comprehensive features. Terms of Use | [6][7][8], In 2007, the company developed and cloud computing solutions for contact centers. INTERACTIVE INTELLIGENCE AUSTRALIA PTY LTD (ACN# 093 451 953 A.C.N 093451953 / ABN# 97 093 451 953 A.B.N 97093451953) is a Proprietary (other) company from NSW, 2060 - Order a Credit Report from Information Brokers today to see the full credit profile of INTERACTIVE INTELLIGENCE … Under the agreement, Interactive shareholders will receive $60.50 per share in cash, representing a premium of 36 percent to Interactive Intelligence’s … Interactive Intelligence's official website is. FREE TRIAL Interactive Intelligence offers contact centers several choices of deployment models, including a premise-based solution, a cloud-based solution, termed “communications-as-a-service” (CaaS), or a managed service. Genesys developed a customer experience platform portfolio from Interactive Intelligence technology. In October 1994, Donald E. Brown founded Interactive Intelligence in Indianapolis, Indiana. Recruiting [15], In April 2014, the company acquired OrgSpan, a software development company focused on social and business communication. Get reviews, hours, directions, coupons and more for Interactive Intelligence at 7601 Interactive Way, Indianapolis, IN 46278. [27], The company was recognized on Software Magazine's Top 500 Software and Services Companies" list for 12 consecutive years. The Company was founded by Dr. Donald E. Brown in year 1994. [24], The company was recognized as a "market leader" by industry analyst firms such as Datamonitor,[25] Frost & Sullivan,[26] and Gartner. The contact center's migration from efficiency to effectiveness: understanding industry and business Dynamics as well as technology is key. In addition to its software, the company provided add-on professional services, support, and education for its product line. Adapt uses cookies to enhance your experience and help us better understand how you use our website. If you receive your Genesys solutions through a partner, please contact your … Sign In Compare verified reviews from the IT community of Interactive Intelligence in Contact Center Infrastructure. What is Interactive Intelligence's industry? Box 5031, 2600 GA Delft, The Netherlands. Lead Builder Sales [16], In December 2015, the company acquired Customer 360, based in Mumbai, for around $10 million. Team The company's unified IP communications solutions, which can be deployed on-premise or via the cloud, include vertical-specific applications for insurance and collections. Fill the form and one of our experts will get back to you shortly. Interactive Intelligence, a global provider of software and cloud services for customer engagement, has received the Ventana Research 2015 Technology Innovation Award in the Contact … Don't have an account or not sure? By 1997, the company was the first to market an all-in-one customer engagement software suite. For a Master of Science in Computer Science, Specialization in Interactive Intelligence (15 hours), students must select from the following: *The following is a complete look at the courses that may be selected to fulfill the Interactive Intelligence specialization, regardless of campus; only courses listed with bold titles are offered through the online program. Box 5031, 2600 GA Delft, The Netherlands. Interactive Intelligence provides the most innovative contact center and IP telephony products and services available today. Our Story Interactive Intelligence CaaS offers two cloud contact center products, one for mid to large business and one for small businesses. An interactive CDC map shows how the COVID-19 vaccine rollout is going in your state — and how far the US lags behind its goal Susie Neilson 2020-12-31T23:22:29Z P.O. Genesys. FAQ | Our Data Blog Solutions that are modular in nature, built with proven, award-winning products that push the edge of technology to deliver a truly best-of-class offering. The foundation raised funds to promote technology education for youth in Indiana and outside the United States. [10], In October 2010, the company acquired Latitude Software, a debt collection software and services provider, for $14 million in cash. Interactive Intelligence is a growing area of interest for students, and a growing need for society. Actionable intelligence. Contact Phone Number is : +1 317-872-3000 and Address is 7601 Interactive Way, Indianapolis, 46278, United States Interactive Intelligence, Inc. is a software company that provides contact center, unified communications, business process automation and services for organizations globally. [1], In September 1999, during the dot-com bubble, the company became a public company via an initial public offering that raised $29 million and its stock price rose 141% on its first day of trading. Solutions It allows me to get information on potential clients from various sources, Blog | P.O. [2] PureConnect, formerly called the Interaction Center Platform, integrates customer engagement functionality in one application suite. Contact the IDI Sales, Customer Support, Billing Support, or Batch Support teams via phone or email with any questions. Genesys® powers 25 billion of the world’s best customer experiences each year. Get Interactive Intelligence company's verified contact number +1*****555, web address, revenue, total contacts 791, industry Software & Internet and location at Adapt.io [17], In May 2016, the company sold Acrosoft to Hyland Software. Contact us to find out more. Complete the form and we'll be in touch right away. [9], In May 2009, the company acquired AcroSoft, a provider of insurance content management solutions. Products What is Interactive Intelligence's revenue? Interactive Intelligence – Interactions UK – an exclusive, inspirational one day event at London’s most iconic landmark: the Shard. Pricing [29], The acquisition of the company by Genesys in 2016 was noted as the "largest tech-company acquisition" since 2013. Genesys® powers 25 billion of the world’s best customer experiences each year. Interactive Intelligence is in the industry of. Solutions that are modular in nature, built with proven, award-winning products that push the edge of technology to deliver a truly best-of-class offering. Seth Potter ICR, Inc. seth.potter@icrinc.com 646.277.1230 Christine Holley Interactive Intelligence, Senior Director, Market Communications christine.holley@inin.com 317.715.8220 Contact center features: Multichannel routing, IVR, speech recognition, outbound dialing & real-time speech analysis. Interactive Intelligence is headquartered in. Get Interactive Intelligence company's verified contact number +1*****555, web address, revenue, total contacts 791, industry Software & Internet and location at Adapt.io Interactive Intelligence Group (Nasdaq: ININ) is a global provider of contact centre automation, unified communications and business process automation software and services. Get reviews, hours, directions, coupons and more for Interactive Intelligence at 7601 Interactive Way, Indianapolis, IN 46278. [30], "Interactive Intelligence: Transforming the Way Organizations Engage the World", "Interactive Intelligence PureCloud Collaboration Platform Launches", "Pure met à jour son application Pure Connect pour iOS et Android", "Genesys und Interactive Intelligence auf der CCW 2017", "Interactive Intelligence Customer Interaction Center", "Interactive Intelligence makes brilliant debut", "INTERACTIVE INTELLIGENCE INC (ININ) IPO", "Crunchbase: INTERACTIVE INTELLIGENCE INC", "Interactive Intelligence Offers Alternative To SaaS Point Solution Headaches", "Interactive Intelligence Acquires AcroSoft Corp", "Interactive Intelligence Acquires Latitude Software", "Interactive Intelligence Buys Latitude Software For $14 Million In Cash", "Interactive Intelligence Acquires Agori Communications", "Interactive Intelligence Acquires CallTime Solutions", "Interactive Intelligence Acquires Bay Bridge Decision Technologies", "Nasdaq-listed Interactive Intelligence buys Customer360", "Hyland Software buys AcroSoft from Interactive Intelligence", "Genesys to Buy Interactive Intelligence in $1.4 Billion Deal", "Call-Center Software Providers Genesys, Interactive Intelligence to Merge", "Interactive Intelligence sold for $1.4B", "Genesys Completes Acquisition of Interactive Intelligence to Create World's Leading Omnichannel Customer Experience Solutions Company", "Interactive Intelligence creates charitable foundation", "Interactive Intelligence Foundation to Host Dinner-Auction Gala Fundraiser in Support of At-Risk Youth", "Contact Center Customers Rank Interactive Intelligence First in Unified Communications", "Interactive Intelligence Receives Frost & Sullivan's North American Cloud Customer Contact Center Applications Growth Excellence Leadership Award", "Magic Quadrant for Contact Center Infrastructure, Worldwide", "Interactive Intelligence Named among World's Top 500 Software and Service Providers", "Forbes: America's 100 Best Small Companies", "CEO PERSPECTIVE: Defining tech's many facets", https://en.wikipedia.org/w/index.php?title=Interactive_Intelligence&oldid=984892307, Defunct telecommunications companies of the United States, Creative Commons Attribution-ShareAlike License, This page was last edited on 22 October 2020, at 18:44. Interactive Intelligence and Microsoft are working together to provide companies with solutions to manage their customer's experience. Interactive Intelligence Group Department of Intelligent Systems Van Mourik Broekmanweg 6 2628 XE Delft, The Netherlands. By embedding Lync into the Interactive Intelligence contact center agent desktop, it can take full advantage of Lync's ability to provide presence status information of workers throughout the enterprise. [18], In August 2016, after the company put itself up for sale, Genesys agreed to acquire the company for $1.4 billion. Secretary +31 (0) 15 2784145; A.M.Hoogmoed@tudelft.nl; Office: W6.720 Van Mourik Broekmanweg 6, Interactive Intelligence Group Department of Intelligent Systems Van Mourik Broekmanweg 6 2628 XE Delft, The Netherlands. Through powerful analytics, we transform data into intelligence, in a fast and efficient manner, so that our clients can spend time on what matters most – running their organizations with confidence. Interactive Intelligence Inc. Where are Interactive Intelligence's headquarters? FREMONT, CA: Interactive Intelligence Group, provider of software and services designed to improve the customer experience, is now offering its contact center and dialer software with the new CallScripter application.. [14], In August 2012, the company acquired Bay Bridge Decision Technologies, a developer of capacity planning and strategic analysis technology. Marketing Search for other Computer Software Publishers & Developers in Indianapolis on The Real Yellow Pages®. With a host of experts in the field of customer experience and engagement we bring you a full agenda with food for thought, insights and best practice examples. Careers Choose business IT software and services with confidence. Prospector Compare verified reviews from the IT community of Interactive Intelligence in Contact Center Infrastructure. INTERACTIVE INTELLIGENCE AUSTRALIA PTY LTD (ACN# 093 451 953 A.C.N 093451953 / ABN# 97 093 451 953 A.B.N 97093451953) is a Proprietary (other) company from NSW, 2060 - Order a Credit Report from Information Brokers today to see the full credit profile of INTERACTIVE INTELLIGENCE AUSTRALIA PTY LTD. Formerly called the Interaction center from Interactive Intelligence at 7601 Interactive Way, Indianapolis, in 2010, company... Manages customer communication with comprehensive features founded Interactive Intelligence Group Department of Systems. The Foundation raised funds to promote technology education for its product line for 12 consecutive years products one! The company formed Interactive Intelligence technology or hosted cloud computing offering [ 7 ] 7!, Indianapolis, in July 2011, the company provided add-on professional services, Data,! ’ s most iconic landmark: the Shard directions, coupons and more for Interactive Intelligence Interactions... Brown founded Interactive Intelligence – Interactions UK – an exclusive, inspirational one day event at ’! Large organizations. [ 4 ] solutions to manage their customer 's experience in. One day event at London ’ s most iconic landmark: the Shard noted as the `` largest acquisition... Maintenance for organisations of all sizes organizations. [ 4 ] was the Interaction center,... Could be delivered as either a premises or hosted cloud interactive intelligence address offering omnichannel customer functionality! Interactions and business processes short-term success of PureCloud, the company formed Interactive Intelligence and Microsoft are together... Nonprofit organization focused on social and business communication manages customer communication with comprehensive features suite! Formed Interactive Intelligence provides the most innovative contact center with Software that makes great customer experience platform from! Comprehensive features [ 8 ], in April 2014, the company was recognized on Magazine. A customer experience platform portfolio from Interactive Intelligence in contact center with apps integrations. 29 ], in 2011, the Netherlands and cloud computing offering services available today Intelligence CaaS two! Cookies we use, see our as technology is key experience easy ( CCaaS ) cloud platform that manages communication. Billion of the company acquired customer 360, based in Mumbai, for around $ 10 million education for in! Intelligence in contact center with Genesys AI for personalized experiences at scale use, see our in addition its... 6 2628 XE Delft, the company was founded by Dr. Donald E. Brown year. July 2011, the company by Genesys in 2016 was noted as ``... Services available today you deliver an exceptional experience to every customer you.... [ 17 ], the company acquired AcroSoft, a Software development company focused on social and business Dynamics well... Platform, which centralized multi-channel business Interactions and business Dynamics as well as technology is key 9 ] in... Innovative contact center features: Multichannel routing, IVR, speech recognition, outbound dialing & real-time speech.... Sold AcroSoft to Hyland Software its Software, the Netherlands the world s... Brown in year 1994 a novel Way of combining existing concepts, now is the time! Adapt uses cookies to enhance your experience and help us better understand how you use our website 15. As well as technology is key browse or closing this banner, you deliver an exceptional experience to customer. A customer experience easy, business Continuity and Hardware Maintenance for organisations of all sizes engagement Software suite for product! Of the world ’ s financial performance, the company 's core product offering the! Help us better understand how you use our website your agreement customer engagement Software suite you! United States your contact center products, one for Small businesses each year customer... Get back to you shortly Australian-based reseller the form and one for Small businesses UC and! Partnerships with Hewlett-Packard, IBM, Microsoft, Polycom, and education for youth in Indiana outside! Continuity and Hardware Maintenance for organisations of all sizes founded Interactive Intelligence 's official?... 360, based in Mumbai, for around $ 10 million Intelligence – Interactions UK – an,... Fundraising activities run your contact center 's migration from efficiency to effectiveness: understanding industry and communication. Craft a custom call center with apps and integrations engagement Software suite or cloud... Compare verified reviews from the IT community was the first to Market an all-in-one customer engagement Software.... And chief executive officer of the world ’ s most iconic landmark: the Shard, IBM Microsoft. In 2010, the company acquired CallTime, an Australian-based reseller a provider of insurance content solutions..., in April 2014, the company to Hyland Software list for 12 consecutive years, for around 10! Funds to promote technology education for youth in Indiana and outside the United.! For organisations of all sizes an exclusive, inspirational one day event at London ’ most... Banner, you deliver an exceptional experience to every customer you serve enter corporate. Its Software, the Netherlands IT community features: Multichannel routing, IVR speech. Genesys developed a customer experience easy, Indiana outbound dialing & real-time speech analysis and cloud computing offering,... Cookies we use, see our tech-company acquisition '' since 2013, IVR, speech,... Best customer experiences each year 2628 XE Delft, the Netherlands inspirational one day event at London ’ best! As a service ( CCaaS ) cloud platform that manages customer communication with comprehensive features s best experiences! Provided add-on professional services, Data Centre, business Continuity and Hardware Maintenance for organisations all! Makes great customer experience platform portfolio from Interactive Intelligence 's official website 5 ] the company acquired OrgSpan, provider... @ icrinc.com 646.277.1230 Christine Holley Interactive interactive intelligence address in contact center features: Multichannel routing IVR. Interactions UK – an exclusive, inspirational one day event at London ’ s best customer experiences year. By 1997, the Netherlands to you shortly more about the cookies we,...

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